Returns and refunds
Returns should be within 30 days from the date of purchase.
We want you to be completely happy with your purchase from us. If for whatever reason you aren’t, we do offer refunds on almost all products, provided they are returned in the original condition and packaging.
Unfortunately, we cannot offer returns on our custom prints, as they are printed to order. Returns of Courtauld Editions are non returnable.
If you are returning an undamaged order from the EU or rest of world following a change in mind, a restock fee of £15.00 will be taken off your refund once it has been returned to us.
To return an order, please return your item in its original condition and packaging and send to:
Courtauld Shop Returns
SCT Enterprises Ltd
Somerset House, Strand, London. WC2R 0RN
We recommend you send all returns using a recorded delivery service, as we are unable to provide refunds on any returns which do not arrive at the above address.
Once received, we aim to process all returns within 7 - 14 working days, and the refund will be issued through the same method of payment you used when placing the order.