Returns and refunds

We want you to be completely happy with your purchase from us. If for whatever reason you aren’t, we do offer refunds on almost all products, provided they are returned in the original condition and packaging within 28 days of your original purchase.

Please note, we have extended our returns policy for Christmas. Returns for purchases made between 1st December and 24th December will be accepted until 31st January 2022. 

Unfortunately, we cannot offer returns on our custom prints, as they are printed to order.  

To return an order, please return your item in its original condition and packaging and send to:

Courtauld Shop Returns
SCT Enterprises Ltd
Somerset House, Strand, London. WC2R 0RN

 

We recommend you send all returns using a recorded delivery service, as we are unable to provide refunds on any returns which do not arrive at the above address.

Once received, we aim to process all returns within 7 - 14 working days, and the refund will be issued through the same method of payment you used when placing the order.