Delivery and shipping

We aim to process and deliver your orders as soon as possible, so you can start enjoying your products. In the case of unforeseen circumstances that might cause a delay, we will get in touch to let you know as soon as possible.


UK delivery

Standard UK delivery costs £5.95, or is free for orders over £60.* We aim to dispatch all orders within 5-7 working days.

Depending on the size of your order, the average delivery time is 2-5 days from the date of dispatch. All orders are sent using reliable services including Royal Mail and DPD. 

For larger orders, or if you’re ordering an original or special edition piece, there may be an additional charge for courier delivery.

* Our Edition Rugs and Custom Prints are dispatched from our suppliers and have a separate delivery charge and despatch timings. Please see details below.

Custom Prints delivery

Our custom prints are dispatched by our supplier and have a separate delivery charge that is calculated by weight at checkout. Our custom prints are bespoke and are made to order, taking 10 working days to produce from the date of your order. They are then despatched the next working day and the average delivery time is 2-5 days from date of despatch.

As custom prints are despatched by our supplier the delivery charge will vary depending on the size, shape and weight of your print.  

Edition Rugs

Our Edition Rugs are despatched by our supplier and have a separate delivery charge of £50.

Limited Editions

Please allow 28 days from the date of purchase for all deliveries and click & collect.

Click and Collect

We offer a Click and Collect service that enables you to collect your order from the gallery shop in the lower ground floor of The Courtauld.  

Orders can be collected within 2-4 days of placing your order, unless stated in the product description. Simply speak to a member of the shop team when you arrive at the shop and please have your order number or order confirmation email.

When purchasing items in the shop, we will only provide a small paper bag for items such as postcards. We recommend you bring your own or we can sell you on of our reusable tote bags starting from £5.50. If you have any other questions, please come through to Many Thanks.

EU delivery

Unfortunately, we’re currently unable to ship to customers within the EU but are working on finding a solution to this as soon as possible.

International delivery

Enjoy The Courtauld shop from anywhere in the world, with international delivery. The delivery cost will be calculated at checkout.

Where international deliveries are subject to local customs charges and fees, it will be your responsibility to pay these and they are not included in the cost of delivery.