Delivery and shipping
Christmas delivery dates
Our last order date for guaranteed Christmas delivery for the UK is Thursday 14th December and International orders is Sunday 10th December.
Custom prints
Orders containing only Unframed Prints
UK - Sunday 10th December, Rest of World – Sunday 26th November
Orders containing Framed Prints
UK - Sunday 10th December, Rest of World - Sunday 3rd December
United Kingdom
|
Order Value |
Shipping Type |
Shipping Cost |
|
Under £60 |
Royal Mail tracked service |
£5.95 |
|
Over £60 |
Royal Mail tracked service |
FREE* |
EU – France & Germany
|
Order Value |
Shipping Type |
Shipping Cost |
|
Any value |
Parcelforce standard tracked service including taxes and duties |
£20 |
EU
|
Order Value |
Shipping Type |
Shipping Cost |
|
Under £130/€150 |
Parcelforce standard tracked service including taxes and duties |
£20 |
|
Over £130/€150 |
Please contact customer service for a quote |
|
USA
|
Order Value |
Shipping Type |
Shipping Cost |
|
Any value |
Parcelforce Global Priority tracked service |
£25 |
Rest of world
|
Order Value |
Shipping Type |
Shipping Cost |
|
Any value |
Parcelforce Global Priority tracked service |
£30 |
Asia
|
Order Value |
Shipping Type |
Shipping Cost |
|
Any value |
Parcelforce Global Priority tracked service |
£30 |
Please note that any overweight items may incur extra shipping charges.
UK delivery
Standard UK delivery costs £5.95, or is free for orders over £60.* We aim to dispatch all orders within 5-7 working days.
Depending on the size of your order, the average delivery time is 2-5 days from the date of dispatch. All orders are sent using reliable services including Royal Mail and DPD.
For larger orders, or if you’re ordering an original or special edition piece, there may be an additional charge for courier delivery.
* Our Edition Rugs and Custom Prints are dispatched from our suppliers and have a separate delivery charge and despatch timings. Please see details below.
EU delivery
For European countries within the EU shipping Taxes, Duty and clearance fees are included - the price you pay is the final price.
If you refuse a parcel or wish to return it, a restock fee of £15.00 will be taken off your refund once it has been returned to us.
Please note that our custom prints service is currently unavailable to ship to the EU.
USA, Asia and Rest of world delivery
Where international deliveries are subject to local customs charges and fees, it will be your responsibility to pay these and they are not included in the cost of delivery.
If you refuse a parcel or wish to return it, a restock fee of £15.00 will be taken off your refund once it has been returned to us.
Custom Prints delivery
Our custom prints are dispatched by our supplier and have a separate delivery charge that is calculated by weight at checkout. Our custom prints are bespoke and are made to order, taking 10 working days to produce from the date of your order. They are then despatched the next working day and the average delivery time is 2-5 days from date of despatch.
As custom prints are despatched by our supplier the delivery charge will vary depending on the size, shape and weight of your print.
Edition Rugs
Our Edition Rugs are despatched by our supplier and have a separate delivery charge of £50 for UK deliveries. Delivery charges to all other countries will be calculated based on shipping destination.
Limited Editions
Please allow 28 days from the date of purchase for all deliveries and click & collect.
Click and Collect
We offer a Click and Collect service that enables you to collect your order from the gallery shop in the lower ground floor of The Courtauld.
Orders can be collected within 2-4 days of placing your order, unless stated in the product description. Simply speak to a member of the shop team when you arrive at the shop and please have your order number or order confirmation email.
When purchasing items in the shop, we will only provide a small paper bag for items such as postcards. We recommend you bring your own or we can sell you on of our reusable tote bags starting from £5.50. If you have any other questions, please come through to galleryinfo@courtauld.ac.uk. Many Thanks.